Navigation help.

 

What is the shopping basket?

The shopping basket represents the shopping bag in which you will insert the products you will buy.


How can I see the shopping basket status?

Click on ‘shopping basket’ icon on the upper frame.
However, the shopping basket is shown after the purchasing of each product.


How can I see the products you sell?

Click on the left menu.


What can I do to buy a product?

You have just to click on the shopping basket icon you will find next to the product you wish to buy.


Why does the shopping basket continue to remain empty?

Because you have probably disconnected your cookies use.

The order method needs an identification to work correctly, which permits to differentiate your shopping basket from the other ones. This ID is created by your browser as a 'cookie'. When you close your browser the cookie is deleted.

Therefore, check the formulation of your browser.


Where can I find detailed information on the products?

For each product and producer, you can have wide information. You can read them by clicking on the product or producer you are interested in, directly from the products list.


What can I do to change the quantity of the products in my shopping basket?

Insert the desired number on 'Quantity', then click on 'Update' at the bottom of the column.


Is it possible to eliminate a product from the shopping basket?

Visualize the shopping basket status and click on the icon with a red cross next to the product that you want to eliminate.


How can I find products with specific characteristics?

Write key words on the suitable gap on the upper frame, then push 'Search' button.


What 'login' is?

Login is the transaction by which we recognize you as a registered customer, by means of a code and a password.

So, after you ordered something, you can check if your payment has been notified, you can verify the progress – dispatched or sent purchasing – of the order, and read the tracking on line code to follow the parcel during its movements.

You can do the login also to accomplish your following purchasing. Your data will automatically be inserted in the order form. You have just to confirm them after a checking.